Frequently asked questions
1. How do I request a quotation?
Simply contact us via our website, email, phone, or WhatsApp with your requirements. Providing details such as the product type, quantity, preferred specifications, delivery location, and timeline will help us prepare an accurate quotation tailored to your business needs.
Procurement & Ordering
2. Can Alignic help me choose the right products?
Yes. We take a consultative approach by understanding your business requirements, budget, and technical needs before recommending suitable products and solutions. Our goal is to help you make informed purchasing decisions that provide long-term value.
3. Is there a minimum order quantity?
No. Whether you require a single device or a large-scale deployment across multiple locations, we are happy to support your procurement needs.
7. Can you supply products that are not listed on your website?
Yes. Our website highlights only a selection of the solutions we provide. If you're looking for a specific product, model, or technology brand, please contact us and we'll do our best to source it through our authorized distribution network.
9. Can you support procurement for multiple office locations?
Yes. We can coordinate procurement and delivery for businesses operating across multiple offices or project sites in Singapore. Please contact us to discuss your deployment requirements.
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4. Can you support bulk purchases and IT refresh projects?
Yes. We regularly assist organizations with bulk procurement, device refresh initiatives, office relocations, and company-wide technology rollouts. We can also help coordinate deployment schedules to minimize business disruption.
5. Can you source Configure-to-Order (CTO) devices?
Yes. We can source Configure-to-Order (CTO) systems from selected manufacturers, subject to product availability and factory lead times. Our team can also advise on suitable pre-configured alternatives if faster delivery is required.
6. How long does delivery take?
Delivery lead times depend on product availability, order quantity, and manufacturer stock levels. Standard in-stock products are typically delivered faster, while Configure-to-Order (CTO) systems and special-order items may require additional lead time. We will provide an estimated delivery schedule when issuing your quotation.
8. Do you provide software licensing?
Yes. We supply Microsoft 365, Windows operating systems, Microsoft Office, Adobe, and a wide range of business software licenses. Our team can also advise on the licensing model that best fits your organization's requirements.
10. Can I speak with someone before making a purchase?
Absolutely. We encourage customers to discuss their requirements with our team before making a purchase. This allows us to recommend the most suitable solution, avoid compatibility issues, and ensure your investment aligns with your business objectives.
Alignic Pte Ltd
Your IT Lifecycle, Perfectly Aligned
+65 6871 8796
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